Principal Consultant
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Date: Mar 20, 2026
Location: Tokyo, Japan
Company: StressTest2
The purpose of a Professional Services Consultant is to be responsible for the successful implementation (software-as-a-Service) to our customers:
Responsibilities:
- Manage the relationship with the customer and be the "Primary Face" to the customer throughout the implementation process
- Document the customers’ business needs through to implementation/configuration of SuccessFactors software
- Participate in weekly customer project team meetings, maintaining "action items" lists and resolve through to completion
- Conducting discovery meetings with customers
- Writing statements of work
- Create project plans in cooperation with the customer's internal project manager
- Educate the customer on employee databases and technical requirements
- Provide best-practice guidance on customer processes
- Document and track customer product enhancement requests and report bugs
- Master and maintain detailed knowledge of SuccessFactors' product-suite
- Bring in additional consultants and technical resources as necessary
- Provide train-the-trainer, administrative and reporting training to the customer
Required Skills and Experience:
- Proven ability in implementing HRIS software preferably Learning Management, Recruitment or core HR solutions
- Previous exposure to HR practices and HR Software
- Strong HR practitioner background
- Excellent oral and written communication skills
- Technical understanding of software operating systems and ability to work comfortably with HRIS engineers.
- Previous experience with managing the Quality Assurance processes for software implementations
- Knowledge of XML or HTML would be advantageous.
About SuccessFactors, an SAP Company
SuccessFactors is the leading provider of cloud-based Business Execution Software, and delivers business alignment, team execution, people performance, and learning management solutions to organizations of all sizes across more than 60 industries. With approximately 24 million cloud application subscribers seats globally, we strive to delight our customers by delivering innovative solutions, content and analytics, process expertise and best practices insights from serving our broad and diverse customer base. Today, we have more than 4,000 customers in more than 177 countries using our application suite in 35 languages.
For the most comprehensive cloud computing portfolio in the market, SAP Cloud delivers mature business applications that drive collaboration across a business and connect to partners. There are over 20 applications and suites in the SAP Cloud designed to optimize and manage a company’s most critical assets – its people, money, customers, and suppliers. And for those who prefer to run their entire business on a single, cloud-based software solution, we offer a suite that will surely meet your needs.
Our primary focus is on delivering beautiful products for our customers. When our customers win, we win. And we pride ourselves in delivering the most powerful software-as-a-service (SaaS) solutions on the market. As we like to say… our cloud strategy is BadAss SaaS. As an SAP company, the possibilities for growth, innovation, and impact are endless!
Are you ready? You are in for an exciting ride. SuccessFactors is known for its innovation, extraordinary leadership, and high-energy culture. We hire high-performing people that want to make a difference.
We expect all of our talent to be leaders – no matter what your role. We challenge ourselves and each other to swing big and take risks every day. We move fast, but we care about how we work with each other. It’s one of our core values – “No Jerks!”
In turn, our commitment to all employees is to provide the opportunity for personal and professional growth, recognition for real impact, and meaningful rewards for delivering amazing results! Employees truly are the heart of our success.
See what it's like to work at SuccessFactors- check out this video! http://youtu.be/eZarfkN4hUo
Connect with us! Learn more about the culture at SuccessFactors, an SAP Company, see pics of our global offices, talk to recruiters, and see real-time job openings:
Facebook: http://facebook.com/successfactorscareers
Twitter: http://twitter.com/CareersAtSF
YouTube: http://youtube.com/CareersAtSF
Linkedin: Search "SuccessFactors Careers"
Match yourself and your network on Facebook and Linkedin to open jobs at SuccessFactors using our new SocialMatcher tool: http://jobs.successfactors.com/social-matcher/
Requisition ID: 28776
Responsibilities:
- Manage the relationship with the customer and be the "Primary Face" to the customer throughout the implementation process
- Document the customers’ business needs through to implementation/configuration of SuccessFactors software
- Participate in weekly customer project team meetings, maintaining "action items" lists and resolve through to completion
- Conducting discovery meetings with customers
- Writing statements of work
- Create project plans in cooperation with the customer's internal project manager
- Educate the customer on employee databases and technical requirements
- Provide best-practice guidance on customer processes
- Document and track customer product enhancement requests and report bugs
- Master and maintain detailed knowledge of SuccessFactors' product-suite
- Bring in additional consultants and technical resources as necessary
- Provide train-the-trainer, administrative and reporting training to the customer
Required Skills and Experience:
- Proven ability in implementing HRIS software preferably Learning Management, Recruitment or core HR solutions
- Previous exposure to HR practices and HR Software
- Strong HR practitioner background
- Excellent oral and written communication skills
- Technical understanding of software operating systems and ability to work comfortably with HRIS engineers.
- Previous experience with managing the Quality Assurance processes for software implementations
- Knowledge of XML or HTML would be advantageous.
About SuccessFactors, an SAP Company
SuccessFactors is the leading provider of cloud-based Business Execution Software, and delivers business alignment, team execution, people performance, and learning management solutions to organizations of all sizes across more than 60 industries. With approximately 24 million cloud application subscribers seats globally, we strive to delight our customers by delivering innovative solutions, content and analytics, process expertise and best practices insights from serving our broad and diverse customer base. Today, we have more than 4,000 customers in more than 177 countries using our application suite in 35 languages.
For the most comprehensive cloud computing portfolio in the market, SAP Cloud delivers mature business applications that drive collaboration across a business and connect to partners. There are over 20 applications and suites in the SAP Cloud designed to optimize and manage a company’s most critical assets – its people, money, customers, and suppliers. And for those who prefer to run their entire business on a single, cloud-based software solution, we offer a suite that will surely meet your needs.
Our primary focus is on delivering beautiful products for our customers. When our customers win, we win. And we pride ourselves in delivering the most powerful software-as-a-service (SaaS) solutions on the market. As we like to say… our cloud strategy is BadAss SaaS. As an SAP company, the possibilities for growth, innovation, and impact are endless!
Are you ready? You are in for an exciting ride. SuccessFactors is known for its innovation, extraordinary leadership, and high-energy culture. We hire high-performing people that want to make a difference.
We expect all of our talent to be leaders – no matter what your role. We challenge ourselves and each other to swing big and take risks every day. We move fast, but we care about how we work with each other. It’s one of our core values – “No Jerks!”
In turn, our commitment to all employees is to provide the opportunity for personal and professional growth, recognition for real impact, and meaningful rewards for delivering amazing results! Employees truly are the heart of our success.
See what it's like to work at SuccessFactors- check out this video! http://youtu.be/eZarfkN4hUo
Connect with us! Learn more about the culture at SuccessFactors, an SAP Company, see pics of our global offices, talk to recruiters, and see real-time job openings:
Facebook: http://facebook.com/successfactorscareers
Twitter: http://twitter.com/CareersAtSF
YouTube: http://youtube.com/CareersAtSF
Linkedin: Search "SuccessFactors Careers"
Match yourself and your network on Facebook and Linkedin to open jobs at SuccessFactors using our new SocialMatcher tool: http://jobs.successfactors.com/social-matcher/
Requisition ID: 28776
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